Acceptable Use Policy

This Acceptable Use Policy ("AUP") describes activities that are prohibited on the Restock platform (the "Service"), operated by Restock, Inc. It is incorporated into the Terms of Service and applies to every Customer and User. You are responsible for your Users' compliance.

1. Prohibited content and activity

You may not use the Service to engage in, facilitate, or promote any illegal activity, or to store or transmit content that is unlawful. This includes:

• Violating any applicable law or regulation, including those governing the sale and distribution of alcoholic and other regulated beverages.
• Infringing the intellectual property rights of others, including uploading copyrighted material, trademarks, or trade secrets without authorization.
• Uploading or distributing malware, viruses, ransomware, or other malicious code.
• Posting content that is defamatory, fraudulent, deceptive, obscene, or that violates the privacy or publicity rights of others.

2. Security and integrity

You may not attempt to undermine the security or integrity of the Service or of other tenants. Prohibited conduct includes:

• Gaining or attempting to gain unauthorized access to any account, workspace, system, or data.
• Circumventing or attempting to defeat tenant isolation, authentication, rate limits, or other security controls.
• Probing, scanning, or testing the vulnerability of the Service without our prior written authorization (see the Trust Center for our responsible disclosure process).
• Interfering with or disrupting the Service, including through denial-of-service attacks or by imposing an unreasonable or disproportionately large load on our infrastructure.
• Scraping, crawling, or harvesting data from the Service through automated means except as expressly permitted via our APIs and within documented limits.

3. Communications and messaging

You may not use the Service to send spam, unsolicited bulk messages, or other communications in violation of anti-spam laws. Communications sent through the platform must be related to legitimate business between the parties and must honor opt-out requests.

4. Harassment and abuse

You may not use the Service to harass, threaten, intimidate, or abuse any person, or to engage in conduct that is discriminatory or that incites harm.

5. Marketplace conduct

The brand Marketplace must be used in good faith. You may not:

• Create fake, misleading, duplicate, or fraudulent brand listings.
• Misrepresent your identity, products, authorization, or business relationships.
• Scrape, harvest, or systematically collect distributor, supplier, or contact data from the Marketplace.
• Use Marketplace connections to solicit users for purposes unrelated to legitimate distribution business.
• Manipulate rankings, reviews, or featured placements through deceptive means.

6. Reselling and authorization

You may not resell, sublicense, rent, or otherwise make the Service available to third parties without Restock's prior written authorization. The Service is licensed for use by the Customer and its authorized Users only.

7. Enforcement and suspension

We may investigate suspected violations of this AUP and cooperate with law enforcement. If we determine that you have violated this AUP, we may, with or without notice depending on the severity and risk: remove or disable offending content, throttle or restrict functionality, suspend Users or the Workspace, or terminate the Agreement. Where practical and not prohibited, we will provide notice and an opportunity to cure. We may act immediately without prior notice to protect the Service, other tenants, or third parties from imminent harm.

8. Reporting abuse

To report a violation of this AUP, suspected security issue, or other abuse, contact legal@restock.supply. For security vulnerabilities specifically, please follow the responsible disclosure process in the Trust Center and email security@restock.supply.

9. Changes to this policy

We may update this AUP from time to time. Material changes will be communicated through the Service or by email, and the "Last updated" date will be revised. Continued use after the effective date constitutes acceptance.